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ESOL Program Internship (with stipend)

As the largest grassroots immigrant advocacy organization in the Mid-Atlantic region, CASA has over 36 years of experience organizing over 115,000 lifetime immigrant, Latino, and working class members. Founded in 1986, our model focuses on blending human services, community organizing, and strategic campaigns in order to serve the full spectrum of the needs, dreams, and aspirations of our members. CASA’s mission is to create a more just society by building power and improving the quality of life in working-class and immigrant communities. Our vision is a future where we stand in our own power, our families live free from discrimination and fear, and our diverse communities thrive as we work with our partners to achieve full human rights for all. CASA has a sister organization, CASA in Action, a separate, but related, nonprofit organization that is exempt from federal income tax under section 501(c)(4) of the Internal Revenue Code. CASA in Action endorses candidates that advance its membership’s priorities and facilitates greater engagement of Latinos and voters of color in elections. Although CASA and CASA in Action share a common goal of supporting immigrants and low-income people in Maryland, Pennsylvania, and Virginia, they are separate organizations with their own board of directors. A set of employees at the two organizations, including the person filling this position, shares their time between the two organizations. This has no effect on salary or benefits.

The Education Department supports CASA’s multi-generation approach to education through engaging youth and their families as a whole in the attainment of educational opportunities for all. All across its footprint, CASA partners with, initiates, and fosters strong relationships between public school systems and parents, and oversees CASA’s efforts to improve educational outcomes for immigrant students and their families through coordinated interdepartmental efforts within CASA. The department also supports CASA’s expanding education policy work in strategic partnership with CASA’s Department of Politics & Communications. The Education Department’s Life Skills ESOL (in English for Speakers of Other Languages) Program uses Popular Education and Traditional Education methodologies to address the educational needs of its adult learners and provide them with otherwise unavailable educational opportunities. Lessons are focused upon concrete and practical everyday experiences.  Students, as adults, come to class with experiences they are encouraged to share and peer teach while performing tasks.  Class materials are geared towards student’s life experiences and promote both civic engagement and community empowerment. The classes also serve to empower students to make positive and long-lasting social change within their community in coordination with CASA’s organizing and advocacy efforts in the fight for immigration reform, workers’ rights, universal equality, and social justice.


The ESOL Program Intern is to be a college student in her/ his sophomore or junior year of college who will work directly with CASA’s ESOL staff to perform a range of duties that ensure high program quality in the areas of administration and outreach.

  • Record and track program data and student enrollment data on Excel spreadsheets and in Salesforce database, particularly at the start and end of each session
  • Update outreach materials, student surveys and other program materials
  • Assist in the maintenance of the ESOL Program’s online library of curriculum materials and instructional resources
  • Perform administrative duties such as organizing paperwork and office materials and making copies of supplemental and testing materials on a weekly basis
  • Conduct outreach calls, text messages and emails in Spanish (mostly) and English to potential ESOL students to provide a program overview and information regarding upcoming registrations
  • Develop a comprehensive list of community serving organizations with the potential to provide referrals to CASA’s ESOL services
  • Assist the ESOL Coordinators in updating curriculum materials, including conducting online research of multimedia ESOL resources
  • Participate in outreach events and other CASA community events related to immigration reform and social justice
  • Potential for other duties to be performed as the occasion and necessity arises 


  • Bilingual (Spanish and English) required; comfortable speaking on the phone in Spanish
  • Punctual and able to consistently meet all assignment deadlines
  • High comfort level with basic computer programs, including Microsoft Word and Excel; willingness to learn other needed computer skills and programs, particularly Salesforce database, Google sheets and Google forms
  • Comfortable working both independently and as part of a team
  • Extremely detail oriented and organized so as to ensure the maintenance of highly accurate student enrollment data
  • Respectful of all cultures and comfortable working in a multicultural environment; prior volunteer experience with an educational institution, public policy and advocacy organizations/non­profits and a familiarity with local immigrant and working class communities preferred
  • Committed to progressive social change and supportive of CASA’s mission
  • Strong customer service skills; welcoming, outgoing, and patient in interactions with community memberships


  • Experience working with one of the state’s largest adult ESOL programs and the opportunity to learn from a programmatic perspective the essential qualities and protocols needed to operate an innovative, non-profit ESOL program 
  • Exposure to Popular Education and adult continuing education curricula
  • Experience performing administrative tasks essential to non-profit entry level employment including Excel spreadsheets, Google sheets, professional email correspondence, and Salesforce database
  • Hands-on experience in grassroots community organizing and social justice initiatives.
  • Opportunity to practice written and spoken Spanish in a professional environment and interacting with native speakers. 
  • Experience working in a nationally recognized non­profit organization that serves the immigrant community in Maryland

Please submit the following to be considered

  • A cover letter detailing relevant skills and experience as it relates to the requirements of internship and explaining how the internship will support your long-term professional goals
  • A resume

Apply at


Nov 30, 2021
Type of Position: 
Volunteer Opportunity

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